WHERE DO I PARK?
There is free parking on the street directly outside the studio and metered parking across the street. In addition to street parking, there is a big lot on 7th St. on the north side of Santa Monica Blvd (next to the library). Parking is free for 30 minutes and $1 for 90 minutes here. Additionally, there are parking decks surrounding the area that offer free parking for 90 minutes.
WHAT IF I NEED TO CANCEL?
Not a problem! You may cancel your reservation free of charge up to 12 hours in advance for classes and the class will be credited back to you. If you cancel after this time you will be charged. If you late cancel and have a class pack, a class will be deducted from the remaining classes in your class pack. If you late cancel and have a monthly unlimited account you will be charged the price of a single session ($38). For private sessions, we have a 24 hour cancellation policy.
Cancelled classes cannot be switched within the 12 hour window. All sales are final. Classes are non-refundable, exchangeable or transferable. If you need to cancel a reservation, log into MindBody, go to My Info, click My Schedule and click Cancel next to the class time. If you have trouble canceling or have any questions, email or call the studio!
SHOULD I SIGN UP FOR A CLASS IN ADVANCE?
We strongly encourage everyone sign up and pay in advance, but you can always call last minute or walk-in to see if there’s a free reformer!
HOW DO I RESERVE A CLASS IN ADVANCE?
Reservations are made in advance online through our MindBody scheduling page or our mobile apps. You can click "Schedule", "Book a Class" or click here. You can find our apps in the iPhone App Store or Google Play (search for Speir Pilates). You can also call the studio and book through the front desk manager.
WHAT HAPPENS IF I AM LATE FOR CLASS?
If you are 5 minutes late to a sold out class, we will give your spot away to the next person on the waitlist. However, we know LA traffic is unpredictable, so if you are running late call us and let us know and we will NOT give your spot away! If you don't call we have to assume you're a no-show.
HOW DOES THE WAIT LIST WORK?
If your favorite class is sold out, definitely waitlist it! If a spot opens up, you will be added to the class in the order of where you stood on the waitlist.
- You will receive an automated text letting you know you have been removed from the waitlist. You will be asked to text back with either “Y/N” to being added to the class. You will have 2 hours to respond to the text, if you say no or do not respond, the next person will be auto-texted by our system. (Make sure you haven't unsubscribed from notification! This is how the system contacts you).
- If a space opens up within 12 hours of class, the front desk manager will call you personally to let you know and confirm your spot. If they do not get a verbal or written confirmation, they will contact the next person on the list.
- If you respond "NO" to the waitlist, you will be removed from the roster. If you don't respond until a time within the 12 hour cancellation time, it will still be considered a late cancel, so make sure to let us know if you are coming when you get confirmed!
WHAT DO I WEAR TO MY PILATES CLASS?
We suggest you wear comfortable clothing to move in, along the same lines as a yoga class. We prefer that you wear tighter fitting pants or tops so your clothes don’t hang or move in a manner that obstructs the instructor's view of your form (you want the instructor to see what your abs are doing!). You will not be wearing shoes during your workout; instead, we require socks with grip for safety and sanitary reasons. If you do not have socks with grip, we sell them in the studio.
IF I’M PREGNANT CAN I PARTICIPATE IN CLASS?
If you are pregnant, get your doctor's approval before beginning this or any other exercise program. If your doctor clears you, then yes, you can join us! We ask that you let the instructors know that you are pregnant before class so we can suggest modifications and variations to your workout. In addition, we highly recommend signing up for private sessions with Andrea Speir or one of our other pre-natal specialists, so they can give you hands-on attention and personal guidance for your fitness regimen as you progress along
WHAT IS YOUR CELL PHONE POLICY?
We prohibit cell phones during class. If you have an emergency situation, please excuse yourself from class to handle it. Please be respectful of your fellow classmates and teacher!
CAN I GIVE MY CLASSES TO FRIENDS?
Classes in your class packs and unlimited packages are non-transferable.
- All unpaid classes (if attended, a no-show or a late cancel), including booked classes that go over your previously purchased series, will be charged to the credit card on file at the single class rate ($38).
This is a scent-free environment. Some of our clients and teachers have allergies to perfumes and cologne, so please wait until after you have left the studio to spritz yourself!
Pets are not permitted in the studio, so please leave your furry friends at home or outside.
Prices, classes and instructors are subject to change without notice. Please check our website for the most current schedule.
WE ARE SORRY, BUT WE DO NOT OFFER REFUNDS. IF YOU NEED TO CANCEL WITHIN 12 HOURS OF THE CLASS START TIME, YOU WILL LOSE YOUR CLASS CREDIT.